Request a Return / Exchange

At Loritia, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or exchange within 30 days of receiving your order.

How to Request a Return or Exchange:

1. Fill Out the Return/Exchange Form: Start by filling out our online Return/Exchange Form. Be sure to include your order number, the item(s) you wish to return or exchange, and the reason for your return.
2. Receive a Return Authorization: After submitting your form, our team will review your request and provide a return authorization number and instructions.
3. Ship the Item Back: Once you receive the return authorization, securely pack the item(s) and ship them to the address provided. Customers are responsible for return shipping costs unless the return is due to an error on our part.

Conditions:

• Items must be in their original condition, unworn, and with all tags attached.
• Exchanges are subject to product availability. If the requested item is not available, a refund will be issued.
• Sale items are final sale and are not eligible for returns or exchanges.