Returns & Refunds
We want you to be completely satisfied with your purchase. If for any reason you need to return an item, we offer a hassle-free return process.
Return Policy:
- Eligibility: Returns are accepted within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition as when you received them.
- Non-Returnable Items: Sale items, gift cards, and personalized items are non-returnable.
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
Refunds:
- Processing Time: Once we receive your return, we will inspect the item(s) and notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days.
- Refund Method: Refunds will be issued to the original payment method. If you used a credit card, please allow 5-7 business days for the refund to appear on your statement.
- Partial Refunds: In some cases, only partial refunds may be granted (if the item is not in its original condition, is damaged, or is missing parts for reasons not due to our error).